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Our Newsletter


Shipping & Returns

Christmas orders and holiday hours
Orders from our online store need to be placed by day end Sunday 18 December to allow time for delivery before Christmas.
 
The Press will close on Friday 23 December and re-open on Wednesday 4 January 2015.
 
All best wishes from the AUP team for the holiday season.

 

Shipping

We can ship to practically any address but we also have excellent distributors in New Zealand and around the world, so local retailers or those distributors may well get you books faster and cheaper than we can (see http://www.press.auckland.ac.nz/uoa/home/for/booksellers).

Our shipping charges are $7 flat rate for orders shipped throughout New Zealand, $20 for orders up to $80 in value shipped overseas, and $40 for overseas orders over $80.
 

New Zealand orders should arrive in 7-10 days; overseas orders are sent by air and should arrive in 2-3 weeks.

Returns

Auckland University Press must be contacted by email or phone within 14 days of purchase for a returns authorisation. Email pressorders@auckland.ac.nz or phone 09 373-7528.

In the event that you receive a faulty or incorrect book, we will refund your postage costs in returning the product to us and happily exchange the book. Otherwise, books must be returned in their original condition (i.e. not marked or damaged in any way).
 

Payment and Pricing

All prices listed are in New Zealand dollars. GST applies to all New Zealand orders. All prices are correct when published. Please note that we reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

We accept payments by Visa and Mastercard.

Auckland University Press is a division of the University of Auckland, which is incorporated in New Zealand. Orders will appear on your statement as UOA Auckland Unipress.